Country Bosnia and Herzegovina

Date 6 September 2011

Author Fuad Ćurčić; Vedad Silajdžić; Mirna Jusić; Sanela Hodžić

Publisher Mediacentar Sarajevo

The publication “Development of Local e-Government in BiH” is the final report of Mediacentar Sarajevo, created as a result of research focused on the analysis of the development of electronic governance at the level of municipalities and cities in BiH, and was carried out in cooperation with the Association of Municipalities and Cities of the RS, the Association of Municipalities and Cities of the FBiH, as well as the Center for Social Research Analitika.

The publication was created in response to the alarming lack of insight into the development of e-governance in municipalities and cities in BiH, especially given that these are administrative levels at which an extremely significant part of the interactions between government bodies and citizens take place and decisions are made that significantly affect the daily lives of citizens. The study results show that progress so far has been limited mainly to improving the administrative functions of local government, and that BiH is significantly lagging behind global and regional trends. Among a number of obstacles to the further development of local e-governance, the report particularly points to the worrying lack of a strategic approach, lack of coordination, unclear competencies and an inadequate legal framework.

The publication provides an overview of various aspects of the development of e-government at the local level in BiH, including an analysis of: the legal and institutional framework, public policies, capacities and practices within the municipalities themselves, as well as an analysis of the websites of local government bodies. Finally, a series of recommendations for improving the situation in this area are offered to decision-makers and other stakeholders.

The project “Development of e-Government in BiH”, within the framework of which this study was conducted, is supported by the Open Society Fund BiH.


[Bosnian]

Razvoj lokalne e-uprave u BiH

Publikacija “Razvoj lokalne e-uprave u BiH“ predstavlja konačni izvještaj Mediacentra Sarajevo, nastao kao rezultat istraživanja fokusiranog na analizu razvoja elektronske uprave na nivou opština i gradova u BiH, a obavljeno je u saradnji sa Savezom opština i gradova RS, Savezom općina i gradova FBiH, kao i Centrom za društvena istraživanja Analitika.

Publikacija je nastala kao odgovor na alarmantan nedostatak uvida u razvoj e-uprave u opštinama i gradovima u BiH, posebno s obzirom da se radi o upravnim nivoima na kojima se odvija izuzetno značajan dio interakcija između organa vlasti i građana i donose se odluke koje značajno utiču na svakodnevni život građana. Rezultati istraživanja pokazuju da je dosadašnji napredak ograničen mahom na poboljšanje administrativnih funkcija lokalne uprave, te da je BiH u značajnom zaostatku za svjetskim i regionalnim trendovima. U nizu prepreka daljem razvoju lokalne e-uprave, u izvještaju se posebno ukazuje na zabrinjavajuće odsustvo strateškog pristupa, manjak koordinacije, nejasne nadležnosti i neadekvatan zakonski okvir.

Publikacija nudi pregled različitih aspekata razvoja e-uprave na lokalnom nivou u BiH, uključujući analizu: zakonskog i institucionalnog okvira, javnih politika, kapaciteta i praksi unutar samih općina, kao i analizu web-stranica organa lokalne uprave. Konačno, donosiocima odluka ali i ostalim stakeholder-ima je ponuđen i niz preporuka za unaprijeđenje stanja u ovoj oblasti.

Projekat “Razvoj e-uprave u BiH”, u sklopu kojeg je sprovedeno ovo istraživanje, podržan je od strane Fonda Otvoreno društvo BiH.