How to improve local government using the CAF methodology?
Country Bosnia and Herzegovina
Date 7 December 2006
Author Aleksandar Draganić
Publisher Agencija za razvoj preduzeća Eda, Banja Luka
The Open Society Fund BiH, in cooperation with the Municipal Development Program in BiH (MDP), decided in the fall of 2004 to support the implementation of the project “Introduction of uniform European standards and methodologies for the evaluation of local administrations in BiH in accordance with the CAF (Common Assessment Framework) model”.
The intention of this project is to introduce a European methodology for the evaluation of local administrations in BiH, originally developed by the European Institute of Public Administration (EIPA). This model is generally applicable to all public institutions and organizations, at all levels of government. The essence of the CAF model, based on the principle of excellence, is to create operational prerequisites (methodology and tools) for self-assessment, comparison with others (better, more advanced) and continuous improvement of personnel capacities and functions. In accordance with the EIPA recommendations, this tool should be adapted to public organizations using a “bottom-up” approach, in order to enable its quick and easy application, in accordance with specific institutions (municipal administrations, health institutions, ministries, etc.).
The CAF manual is based on the CAF model. It is a tool to support local governments in understanding and using the principles of quality management. The CAF Manual for Local Government is an instrument for starting the application of this methodological framework for governments in BiH. It has been adapted and developed by the Development Agency Eda Banja Luka.
[Bosnian]
Kako da usavršimo lokalnu upravu po CAF metodologiji?
Fond otvoreno društvo BiH je, u saradnji sa Programom razvoja opština u BiH (MDP), u jesen 2004.godine odlučio podržati realizaciju projekta “Uvođenje jedinstvenih evropskih standarda i metodologije evaluacije lokalnih administracija u BiH u skladu sa CAF (Common Assessment Framework) modelom”.
Namjera je ovoga projekta da uvede evropsku metodologiju za evaluaciju lokalnih administracija u BiH, originalno razvijenu od strane Evropskog instituta za javnu administraciju (EIPA). Ovaj model je opšte primjenljiv na sve javne ustanove i organizacije, na svim nivoima vlasti. Suština CAF modela, zasnovanog na principu izvrsnosti, jeste u kreiranju operativnih preduslova (metodologija i alata) za samoocjenjivanje, poređenje sa drugima (bolje, naprednije) i stalnom unapređenju personalnih kapaciteta i funkcija. U skladu sa EIPA preporukama, ovaj alat se treba prilagoditi javnim organizacijama koristeći pristup “odozdo prema gore”, kako bi se omogućila njegova brza i laka primjena, u skladu sa specifičnim institucijama (opštinske uprave, zdravstvene institucije, ministarstva, itd).
CAF priručnik je baziran na CAF modelu. On predstavlja alat podrške lokalnim upravama u cilju razumjevanja i korišćenja principa upravljanja kvalitetom. CAF priručnik za lokalnu upravu predstavlja instrument za otpočinjanje primjene ovog metodološkog okvira za uprave u BiH. Prilagođen je i razvijen je od strane Razvojne agencije Eda Banja Luka.